RENTAL POLICY

Rental Policy

Age Requirements: Must be 25 years of age and have valid U.S. license. Younger ages with prior approval only.

Insurance: All drivers must furnish proof of full coverage auto insurance valid in the USA, prior to checkout. Full coverage auto insurance to provide liability and collision/comprehensive (Physical Damage) that covers driver, Easy Van Rentals, and the specific vehicle being rented. If no proof of insurance is available or if renter desires to purchase insurance/coverage from Easy Van Rentals, the minimum insurance requirements are Easy Van Rentals commercial insurance policy @ $18 per day. Renter and authorized driver(s) are to contact Easy Van Rentals as soon as possible in the event of an accident.

Fuel: The vehicle must be returned with a full tank of fuel. Fuel will be charged at the rate of $5.00 per gallon to cover labor, processing, and the cost of the fuel.

Reservations: All reservations must be confirmed with a credit card. Please note that you do not have a confirmed reservation until you furnish credit card information via phone, email or fax. Credit cards will be charged at time of reservation a deposit in the amount of 1/3 the total rental charge. Credit card information will be kept on file and will be used to secure the remainder of the total rental charges upon pickup. All reservations will be honored up to 3 hours past the scheduled pickup time. Any reservation not checked out within 3 hours of scheduled pickup time may be canceled at the sole discretion of Easy Van Rentals.

Cancellations: Must be made one week or more prior to scheduled pickup date/time. If cancellation is not made one week prior the deposit is forfeited and will be applied to your next rental. If you do not show up for your reservation for any reason without notifying us, you will forfeit the deposit which will be applied to your next rental.

Vehicle Return: The vehicle MUST be returned at the scheduled date and time to the predetermined location set forth in the rental agreement. Easy Van Rentals offers a one-hour grace period as a courtesy. Vehicles brought back past the one-hour grace period may incur an additional fee, especially if no communication is received from renter or authorized driver.

No Refunds: If the vehicle is brought back BEFORE the scheduled due back date for any reason there will be NO REFUNDS.

Payment: Prior arrangements must be made if paying with a method other than credit card.

Airport Pickup: Pickup of renter at airport must be prearranged and is available during business hours only, regardless of flight delays/cancellations. Easy Van Rentals will make every effort to ensure a smooth pickup but cannot guarantee pickups outside of business hours.

Van Delivery to Airport, Hotel, Business or Residence: MUST be prearranged and approved in writing.

Geographic Restrictions: Easy Van Rentals restricts the use of any vehicles we rent to the lower 48 states only. No travel outside the lower 48 “contiguous U.S.” is allowed. This includes travel to Canada, Mexico, or travel via ferry upon any ocean including Gulf of Mexico, Atlantic Ocean, and Pacific Ocean.

Mileage: Unlimited Mileage is standard and included at no additional cost at Easy Van Rentals.

ALL RESERVATIONS ARE MADE SUBJECT TO AVAILABILITY. Easy Van Rentals will never book renter’s scheduled vehicle to another party without receiving cancellation notification from Renter.

By making an online reservation or booking via phone, renter hereby certifies that:
I have read, understand and agree to the Rental Policies outlined above.

WE PROVIDE

Clean Vans

You have enough to worry about when trying to get everyone from “Point A” to “Point B.” Picking up a van that isn’t clean won’t be one of your worries when you rent from Easy Van Rentals. After every rental we detail all our vehicles inside and out so that your trip will include lots of good memories, not bad ones.

Tow Hitches

Do you need to take everything except the kitchen sink? We know sometimes it may feel like it. Rather than trying to figure out where to put all of your travel items, let your mind rest easy knowing that if you need it, you can take it, using one of our vans with a tow hitch.

Delivery

Sometimes you need to be two places at once. This often happens before a trip when you need to be getting ready to go and picking up the vehicle you’re going to take. Let Easy Van Rentals help with our delivery service. We will bring your van straight to you, letting you focus on the things that need your attention the most.

WE PROVIDE

Delivery

Clean Vans

You have enough to worry about when trying to get everyone from “Point A” to “Point B.” Picking up a van that isn’t clean won’t be one of your worries when you rent from Easy Van Rentals. After every rental we detail all our vehicles inside and out so that your trip will include lots of good memories, not bad ones.

Tow Hitches

Do you need to take everything except the kitchen sink? We know sometimes it may feel like it. Rather than trying to figure out where to put all of your travel items, let your mind rest easy knowing that if you need it, you can take it, using one of our vans with a tow hitch.

Sometimes you need to be two places at once. This often happens before a trip when you need to be getting ready to go and picking up the vehicle you’re going to take. Let Easy Van Rentals help with our delivery service. We will bring your van straight to you, letting you focus on the things that need your attention the most.

WHAT OUR CLIENTS SAY

My Church was looking for a van to rent for a day trip. We were having trouble finding something within our budget. We found Easy Van Rentals online and had a great experience. They are very accommodating and have great rates. Easy Van Rentals is all we will use for here on out for our van needs!

Beth Tharpe

After renting vans from Bob at Easy Van Rentals there is no reason to go anywhere else. The vans are super clean and top of the line. The customer service is unmatched. Bob went out of his way to provide exactly what we needed. Thank you so much Easy Van Rentals!

Tyson Canup

This was a fantastic rental experience! Robert was helpful and professional at every turn and went way beyond what I've experienced from other rental companies. The 15-passenger van was clean, comfortable and easy to drive. I will definitely use Easy Van Rentals again and recommend them to my friends.

Bruce Peters

I rented a van from Easy Van Rentals for a business trip to Chicago.. Robert was extremely accommodating!! Delivered the van to us and couldn’t be nicer and more professional!! I will definitely use this service again!!

Ivette Gibbe-Fields

Our Mission Team from Concord UMC rented from Easy Van Rental for our trip to Louisiana. Robert worked out the details, delivered the van and we had a wonderful rental experience. We will be renting from Easy Van Rental again when we need vans. The van was painless to drive, great mirrors and the passengers enjoyed the smooth ride on some very rough roads.

Jane Currin

We were very happy with Robert's service on our recent rental. We needed a 15 passenger van to transport some kids down to Atlanta for a dance competition. The pickup was easy, and although we were delayed by traffic in Atlanta and returned the van a few hours late, there was absolutely no problem. Would definitely rent from Easy Van in the future.

Patti Treece